.

 

Global Delivery Information

 

Your Annoushka jewellery will be delivered fully insured by our trusted trackable couriers and arrive beautifully gift wrapped, packaged in a discrete plain black box.

 

FREE INTERNATIONAL DELIVERY

All international orders are managed by BorderFree, are fully insured and are delivered via a secure tracked service with DHL.

 

DELIVERY TIMES

Delivery times vary depending on the country you are shipping to and the available shipping options with DHL. All orders originate from the UK. At checkout, you will see an estimated delivery timeframe for each available shipping option before you submit your order.

 

Please allow 5 working days for delivery. We aim to dispatch all orders within one working day and shipped via a secure tracked service. You will be notified by email as soon as your item has been dispatched.

 

Your Annoushka jewellery will arrive beautifully gift wrapped, packaged in a discrete plain black box. Should you have any queries, please contact customer services who will be delighted to help.

 

DUTIES & TAXES

You will be able to view the total amount of applicable duty and tax/VAT for your order within the checkout provided by Borderfree.

You can choose to pay the duties in the checkout or to the local customs on arrival at the destination country. Please note choosing to pay on arrival may result in a delay to your delivery.

 

Duties (or Customs tariffs) are set by the destination country's Customs authorities and determined based on a combination of the country of origin (manufacturing) of the goods being purchased and the classification of that merchandise in accordance with a harmonized system adopted and used by the countries. International taxes (such as Value Added Tax, or VAT) are set by the destination country.

 

If you have any queries, please contact customer services who will be delighted to help.

 

PAYMENT METHODS & CURRENCIES

Our global checkout provided by Borderfree supports Visa, MasterCard, PayPal, American Express, JCB, Alipay, Interac Online, UnionPay (credit cards), iDeal, Sofort Banking, SafetyPay, Qiwi, Diners Club International, and Discover, with additional payment options coming soon.

 

Our global checkout provided by Borderfree supports billing in more than 70 currencies, with more being added on an ongoing basis. Once you confirm your preferences, you will be able to see products priced in your selected currency.

 

If you have any queries, please contact customer services who will be delighted to help.

 

TRACKING

Visit our Order Status Page for detailed information on your orders, including order details, shipping information, tracking numbers, and expected delivery dates.

 

For additional information on checking out using the Borderfree global checkout please visit their FAQ page HERE.

Services Directory

 

Please Sign In
Sign into your account to   items to your wishlist and manage your purchases.
  • What's this?
  • What's this?

    Close

    Checking "Remember Me" will let you access your shopping cart on this computer when you are logged out

or